The short version: you don't need an account to use the BTT Studios app, and we don't ask for your name, email or payment details in the app. Like most streaming TV apps, the app and our service providers automatically collect some device and viewing information so we can stream video, measure what people watch, keep the app working and show ads that keep it free.
1. Who we are
This Privacy Policy explains how BTT Studios (Behind the Turnbuckle), referred to here as "BTT Studios," "we," "us" or "our," handles information when you use the BTT Studios app on Google TV, Android TV, Amazon Fire TV, Roku and other connected TV devices (the "App"). It applies only to the App, not to other websites or services we link to.
If you have questions, contact us at partnerships@bttstudios.tv.
2. Information we collect
Information you give us
The App does not require you to create an account or sign in, and it does not ask for your name, email address, phone number, payment information or precise location. If you contact us by email, we receive whatever you choose to include in your message.
Information collected automatically
When you use the App, we and the service providers that help us run it may automatically collect:
- Device and app information, such as device type and model, operating system and version, App version, language and region settings, and device or app identifiers.
- Network information, such as your IP address and the approximate location (country, region or city) that can be inferred from it. We do not collect precise GPS location.
- Viewing and usage information, such as which shows, episodes and channels you watch, how long you watch, the screens and features you use, and when you use the App.
- Diagnostic information, such as crash reports, playback errors and performance data.
- Advertising information, such as your device's advertising identifier (for example, the Android Advertising ID, the Fire TV Advertising ID or the Roku ID for Advertising), and information about the ads shown to you and whether you interacted with them.
3. How we use information
- To provide the App and stream live and on-demand video to your device.
- To understand how the App is used, measure audiences and improve our shows and features.
- To show ads, measure their performance, limit how often you see the same ad, and detect ad fraud.
- To diagnose technical problems and keep the App secure.
- To respond to you when you contact us.
- To comply with the law and protect our rights and the rights of others.
4. Advertising
The App is free to watch and supported by advertising. Video ads may be delivered by us and by third-party ad servers and ad networks using industry-standard video ad technology. These partners may collect your device's advertising identifier, IP address and ad interaction data to deliver and measure ads and, where permitted, to show ads that are more relevant to you.
You can limit this on your device. Menu names vary by device and software version, but you can usually find these controls here:
- Google TV and Android TV: Settings → Privacy → Ads, where you can reset or delete your advertising ID or opt out of ads personalization.
- Amazon Fire TV: Settings → Preferences → Privacy Settings → Interest-based Ads.
- Roku: Settings → Privacy → Advertising → Limit ad tracking.
If you limit ad tracking, you will still see ads, but they may be less relevant to you.
5. How we share information
We share information only as described here:
- Service providers that work on our behalf, including the platform provider that builds and hosts the App, video hosting, streaming and content delivery providers, analytics providers and advertising partners. They may use the information only to provide services to us, except that advertising partners may also use it as described in their own privacy policies.
- Device platforms such as Google, Amazon and Roku, which may collect information about your use of apps on their devices under their own privacy policies.
- Legal and safety reasons, if we believe disclosure is required by law or needed to protect the rights, property or safety of BTT Studios, our viewers or others.
- Business transfers, if BTT Studios is involved in a merger, acquisition or sale of assets.
We do not sell personal information for money. Under some US state privacy laws, sharing device identifiers with advertising partners for targeted advertising may be considered a "sale" or "sharing" of personal information. You can opt out by using your device's ad-tracking controls described above, or by emailing us.
6. Third-party content and links
Some video in the App may be hosted or delivered by third-party platforms, and the App or our shows may refer you to other websites and apps. Those services are governed by their own privacy policies, and we are not responsible for their practices.
7. How long we keep information
We keep information only for as long as we need it for the purposes described in this policy, such as running and improving the App, measuring audiences and meeting legal obligations. Our service providers keep information according to their own retention schedules. We may keep aggregated or de-identified information that no longer identifies you or your device.
8. Your choices and rights
You can stop all collection by the App at any time by uninstalling it. You can manage advertising tracking with your device settings as described above.
Depending on where you live, including California and other US states, the United Kingdom and the European Economic Area, you may have the right to ask for access to, correction of or deletion of personal information we hold about you, to object to or restrict certain uses, and to opt out of targeted advertising. Because the App does not use accounts, please include your device type and, if you can, your device's advertising ID when you email us so we can find the right information. We will not discriminate against you for exercising your rights. If you are in the UK or EEA, you also have the right to complain to your local data protection authority.
To make a request, email partnerships@bttstudios.tv with "Privacy Request" in the subject line.
9. Children's privacy
The App is made for a general audience and is not directed to children under 13 (or under 16 where local law sets a higher age). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.
10. Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
11. International users
BTT Studios is based in the United States. If you use the App from outside the US, your information may be processed in the US and other countries where we or our service providers operate, which may have different data protection laws than your country.
12. Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page, and if the changes are significant we will provide additional notice, such as in the App or on its store listing.
13. Contact us
BTT Studios
Email: partnerships@bttstudios.tv
Website: bttstudios.tv